Terms of Service

This Agreement is between Bowtrol.com and you ("you" or "Customer") This Section sets forth the terms and conditions which apply to the use by you of the Bowtrol.com Sites (as defined below) and any other subscription product or service offered for sale by Bowtrol.com and/or its affiliates (collectively, "Bowtrol.com "). The right to use any product or service offered by Bowtrol.com is personal to you and is not transferable to any other person or entity. Bowtrol.com reserves the right to make changes to the Bowtrol.com sites, policies, and these Terms at any time without notice.

1. Use of the Bowtrol.com Sites.
The Bowtrol.com Sites contain links to other Web sites, resources and advertisers. Bowtrol.com is not responsible for the availability of these external sites nor does it endorse or is it responsible for the contents, advertising, products or other materials made available on or through such external sites. Under no circumstances shall Bowtrol.com be held responsible or liable, directly or indirectly, for any loss or damage caused or alleged to have been caused to a user in connection with the use of or reliance on any content, goods or services available on such external site. You should direct any concerns to such external site's administrator or webmaster.

2. Disclaimer of Warranty; Limitation of Liability
Bowtrol.com neither endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement on the Bowtrol.com sites, nor for any offensive, defamatory or obscene posting made by. Under no circumstances will Bowtrol.com be liable for any loss or damage caused by your reliance on information obtained through the content on the Bowtrol.com sites. It is your responsibility to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content available through the Bowtrol.com sites. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice or other content, including but not limited to financial, health, or lifestyle information, opinion, advice or other content.

3. Indemnification.
You agree to defend, indemnify and hold harmless Bowtrol.com, its affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys' fees, arising out of the use by you of the Bowtrol.com Sites, including claims by other users of your equipment, access, products or membership.

4. Shipping.
Our standard ground shipping takes from 10 to 14 business days within the continental United States. For international orders, we ship via Federal Express. Generally international shipments take 14-21 business days from day of shipment unless customs causes a delay for some reason.

If you have not received your order within the above time limits OR have received the wrong product, please fill out our Shipping Error for for our fulfillment department to correct.

5. Sales and Distribution.
Distributor will not sell any Bowtrol.com product on eBay, Amazon, any of their affiliate's websites or any other auction website or online marketplace. Prices do not include and are net of any foreign or domestic governmental taxes or charges of any kind that may be applicable to the sale, licensing, marketing or distribution of the products. Distributor understands and acknowledges that all sales are final and that they are not entitled to return any product for a full or partial refund. Bowtrol.com will not be responsible for any delays or lack of delivery due to customs clearance issues.

6. Cancellation Policy.
Once an order has been submitted your credit card will be charged. Our ordering process is streamlined so your order will immediately be sent to processing and then shipping. Due to the high volume of orders we receive we will be unable to cancel an order after submitted. Please order carefully.

7. Return Policy.
***All Club Discount auto shipment orders are non refundable and our guarantee only applies to your original purchase***

Please try and honestly use our unique product as directed. If you are not satisfied with the program once finished, you are eligible to request a refund of the purchase price less shipping and handling. You have 15 days to request a refund after you complete your program.

Program is defined by the package you purchase. If you purchase a 1 month supply, your program is one month. If you purchase a 2 month supply, your program is 2 months. If you purchase a 4 month supply, your program is 4 months. If you purchase a 6 month supply, your program is 6 months. You must finish your program in order to be eligible for a refund.

To request a refund you must obtain an RMA (Return Authorization). Requests must be made online and submitted with your order information and explanation of why you wish to return the product. You will recieve your RMA via email once our customer service department has identified your eligibility for a return under our policy. Please do not call for an RMA. If you return your product without a RMA number you will not be refunded.

Once you RECEIVE (not request) your RMA you have 15 days to return the empty packaging for a refund. The empty packaging is required for mfg. credit. You will only receive a credit on the bottles that are returned with your RMA. If the package is not received within 15 days you will not be eligible for the refund.

*Refund Processing Fee: $10 Per item e.g. 1 bottle return = $10 Fee. 2 bottle return - $20 Fee.